OpsMind: Enterprise Operations Automation

The Challenge

A large enterprise was struggling with fragmented operations, with data scattered across 12 different internal tools. Manual data entry and request routing were consuming 60+ hours of staff time every week, leading to delays and frequent errors.

The Solution

Codrison built OpsMind, an AI-infused automation hub that connects internal tools and dynamically routes requests based on real-time data.

Key Features:

• Intelligent Routing: Dynamically routes internal requests to the correct department using advanced classification models.
• Tool Integration: Seamlessly connects 12 internal tools using n8n and Make.com.
• Automated Ticket Categorization: Automatically categorizes support tickets to ensure faster resolution times.

The Result

• 60 Hours/Week saved by eliminating manual data entry.
• Improved Data Accuracy across all integrated systems.
• Faster response times for internal operations and customer support.